Terms of Service

Welcome to our custom Wool Felt project service. By using our website and services, you agree to comply with the following terms and conditions:

  1. Acceptance of Terms:
    • By accessing our site and placing an order, you acknowledge that you have read, understood, and agree to these Terms of Service in full.
  2. Service Description:
    • Our service provides custom-designed 3D pet figurines based on client specifications. We strive to meet your requirements, but we reserve the right to refuse any project that we believe is impractical or infeasible.
  3. Order Process:
    • To initiate an order, you must provide accurate information regarding your pet’s likeness and any specific requests. You are responsible for ensuring that the information you provide is correct.
  4. Payments:
    • Full payment details, including the deposit and final amount, will be provided at the time of order. You agree to pay all applicable charges as outlined in our refund policy.
  5. Limitation of Liability:
    • Our liability is limited to the amount paid for the product. We will not be liable for any indirect or consequential damages related to your order.
  6. Amendments:
    • We reserve the right to modify these Terms of Service. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the amended terms.
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